Frequently Asked Questions
Everything you need to know about your OFA Official experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you ship internationally?
Yes, OFA Official ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I find my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At OFA Official, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last, reducing the environmental impact of fast fashion.